CANCELLATION POLICY DUE TO COVID-19
BOOK WITH CONFIDENCE
For new reservations with stays from June 1 – December 10th, 2020, book with confidence knowing you can cancel one week before arrival and get a full refund.
For new reservations with stays from December 11th – onwards, you can cancel up to 14 days before arrival and get a full refund. Cancel between 7 and 14 days before arrival and get back 50%. Cancellations 1 – 7 days before arrival will not qualify for a refund, however, we will attempt to rent out the cancelled dates and the difference will be refunded.
If Fernie Alpine Resort closes down due to COVID within those 14 days, we will give a full credit good for 2 years, without a blackout period and can be applied at any of our properties. The same policy will apply if the provincial borders shut down within 14 days before arrival.
Here is a great link to Tourism Fernie’s COVID-19 webpage which is updated regularly.
We are in constant contact with Tourism Fernie, Fernie’s Health Officials, Fernie’s Chamber of Commerce and our fellow accommodators to ensure the safety of, not only our guests, but our staff as well.
We are adhering to the most current protocols for cleaning all of our properties so you can enjoy a safe holiday.
We understand that these are difficult times and we want to demonstrate a high level of understanding and compassion.
Feel free to email us or call (800) 622-5007 if you have further questions.
Derick Berry, Heidi Berry and Chris Mullin
Fernie Central Reservations’ Owners